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How to Check CRB Status in Kenya

Checking your CRB status is an essential part of managing your financial health in Kenya. Whether you’re planning to take a loan, open a credit account, or simply want to maintain a good credit history, knowing your credit status is crucial. In this guide, we’ll cover the steps on how to check CRB status, list the licensed credit reference bureaus in Kenya, and explain why it’s important to keep an eye on your credit report.

Licensed Credit Reference Bureaus in Kenya

In Kenya, there are three licensed credit reference bureaus where you can check your CRB status and request your credit information report:

  1. TransUnion
  2. Metropol Credit Reference Bureau
  3. Creditinfo Kenya

Each of these bureaus offers ways to access your credit report and understand your creditworthiness.

How to Check Your CRB Status

Reasons for Being Listed by CRB

Before you check your CRB status, it’s important to understand why you may be listed:

  • Loan Defaults: Failing to repay loans on time is a common reason.
  • Unpaid Utility Bills: Sometimes unpaid utility bills such as electricity or water can get you listed.
  • Unpaid Credit Card Debt: Credit card balances that remain unpaid can also be reported.
  • Delayed Loan Payments: Even if you eventually pay, late payments can still affect your credit report access.

Benefits of Checking Your CRB Status

  • Maintain Financial Health: Knowing your credit status helps in improving your credit habits.
  • Eligibility for Loans: Banks and other lending institutions will check your creditworthiness assessment before issuing loans.
  • Avoid Surprises: Avoid surprises when applying for a loan by keeping up to date with your credit history report.

Methods of Checking CRB Status

There are multiple ways to check CRB status in Kenya, depending on the credit reference bureau and what method is most convenient for you.

1. Checking CRB Status via Mobile Applications

Most bureaus have mobile applications to make checking your CRB status convenient.

  • TransUnion Nipashe App: Available on Google Play Store. Once installed, register using your ID number to access your credit rating in Kenya.
  • Metropol Crystobol App: Download the Metropol app from Google Play Store and register with your M-PESA to pay for credit reports.
  • Creditinfo App: Available for download, allowing you to access your credit information report.

2. Checking CRB Status via USSD Codes/SMS

For those without smartphones, CRB status USSD codes are available for use:

TransUnion: Dial :

Transunion uses Text to Start the process. You must text your name to 21272 then follow the procedures.
Alternatively, you can download the TransUnion Nipashe app on the Google Play Store

Metropol: Dial *”433#” and pay a registration fee via M-PESA.

Metropol charges Ksh 50 to check your CRB status. You can pay directly through their Paybill number 186644, using your ID number as the account number.

To get the credit report, follow the same procedure by dialing *433#. Choose option 3, “Credit Report.” A code will be sent to your mobile phone, which you’ll use to log in on their website. Enter your mobile number and authenticate with the code sent via SMS. A PDF file will then be provided, showing your credit score and any loans you have with banks or financial institutions.

Note: You may be charged a small fee when using USSD codes to check your CRB status.

3. Checking CRB Status via Websites

Each credit bureau also offers online platforms for CRB status check:

These platforms allow you to easily access your credit status from the comfort of your home.

4. Banks that Offer CRB Services

Several banks in Kenya offer the service of credit report access to their customers before issuing loans. Some of the popular banks that provide this service include:

  • Equity Bank
  • KCB Bank
  • Co-operative Bank

These banks ensure they conduct a creditworthiness assessment to evaluate their customers before approving loans.

How to Read and Analyze Your Credit Report

Once you get your credit report, here are the steps to help you understand it:

  1. Personal Information: Verify that your personal information is correct.
  2. Credit History: Look at your credit history and analyze your payment habits.
  3. Listed Loans: Check if all listed loans are accurate and that there are no errors.
  4. Credit Score: Review your credit score to understand your current creditworthiness. The higher the score, the better your chances of getting loans approved.

Benefits of Maintaining a Good Credit Score

Maintaining a good credit score is beneficial in the following ways:

  • Easy Loan Approvals: A good score increases your chances of loan approvals with favorable terms.
  • Better Interest Rates: Lenders may offer better interest rates if you have a good credit score.
  • Access to More Credit: You may be eligible for higher loan limits and credit limits.
  • Financial Discipline: Regularly checking your CRB status and maintaining a good score helps instill financial discipline.

Tip: Always pay your mobile loans on time and avoid defaulting on any bills to keep a positive credit report.

Key Takeaways

  • Use mobile apps, USSD codes, or websites to easily check your CRB status.
  • Licensed credit bureaus in Kenya include TransUnion, Metropol, and Creditinfo.
  • Checking your credit history report helps you maintain financial health and avoid surprises when applying for loans.
  • Banks like Equity, KCB, and Co-operative provide CRB services to their customers.

Staying on top of your CRB status helps you maintain a positive credit profile and increases your chances of accessing credit facilities when you need them most.

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